This policy describes what personal data we collect, how we use it and how you can manage it.
Last updated: to be confirmed by client
Contact details from forms on the website: name, phone, email, message, interface locale.
Technical data: IP address (for anti-spam and rate-limiting only), User-Agent, date/time of submission.
Information about your dog (if provided): name, breed, age — for selecting a training programme.
Analytics data via GA4: anonymised sessions, traffic sources, page paths.
Getting back to you regarding class requests, arena bookings and contact form enquiries.
Booking confirmations and class reminders.
Improving the website and content — based on aggregated analytics.
Legal basis: consent (obtained via a checkbox when submitting the form) and performance of a contract.
We do not sell or share your data with third parties for marketing purposes.
Technical providers that may have access to data for infrastructure purposes: Resend email service (outgoing emails), Cloudflare (bot protection), Google Analytics 4 (anonymised statistics), hosting and database — full list to be confirmed at launch.
All providers operate under standard data processing agreements (DPA) in accordance with GDPR.
Government authorities — only upon lawful request.
Access to your data: you may request a copy of what we hold.
Correction and deletion: you may ask us to correct or delete your data.
Withdrawal of consent: at any time, without affecting the lawfulness of processing prior to withdrawal.
Complaint to a supervisory authority: Israel Privacy Protection Authority (for Israeli residents) or the relevant authority in your country of residence.
How to contact us: details on the /contacts page or the email in the header. Response time — up to 30 days.
